Managing Email

Sorting Email

Click the column headings that appear above the email list to sort according to read/new status, flagged/unflagged status, the sender's name, the email subject, the date the email was sent, or the email size.

Forwarding Multiple Email

To forward multiple email, check the box next to each email you want to forward, and then select 'Forward' from the 'Select Action' drop-down menu. In the resulting 'Compose' window, the selected email will appear as attachments.

Deleting an Email

To delete an email, choose one of the following:

1. Select or open the email and then click the 'Delete' link.
2. Click the checkbox next to each email you want to delete and then click the 'Delete' button.

By default, email you delete are stored in the Trash folder. You can, however, adjust your Trash Options settings ('Settings / General Settings') so that deleted email are permanently deleted, bypassing the Trash folder.

Note: To move an email out of the Trash folder, click the checkbox next to the email and then select a destination folder from the 'Move to Folder' drop-down menu. Or, click and drag the email to another folder.

Flagging an Email

You can use colored flags to mark an email that needs your attention.

1. To flag an email, click once on the flag icon.



2. To flag several email, click the checkbox next to each email you want to flag, and then select 'Add Flag' from the 'Select Action' drop-down menu.
3. To change the flag color, right-click the flag icon and select a color.
4. To remove the flag, click the flag icon again.

Marking an Email as Read or New

• To mark an email as 'read' or as 'new', click once on the envelope icon.
• To mark several email as read or new, click the checkbox next to each email, and then select 'Mark as Read' or 'Mark as New' from the 'Select Action' drop-down menu.

Reporting Spam

To report unfiltered spam, in any folder other than Spam, choose one of the following:

• Select or open the email and then click the 'Report Spam' link.
• Click the checkbox next to each email you want to report and then select 'Report Spam' from the 'Select Action' drop-down menu.

Note: This will send the email to Cloudmark, our spam filtering provider, and move the email to your spam folder.

Reporting Not Spam

To report email that is improperly filtered as spam, in the Spam folder, choose one of the following:

• Select or open the email and then click the 'Not Spam' link.
• Click the checkbox next to each email you want to report and then select 'Not Spam' from the 'Select Action' drop-down menu.

Note: This will move the email to your inbox and add the sender to your Safelist.

Exporting Email to a Zip File

1. Click the checkbox next to each email you want to export. To select all email on the current page, click the uppermost check box.
2. Select 'Export to Zip' from the 'Select Action' drop-down menu.
3. Save the zip file according to your web browser's directions

Moving an Email into a Folder

To move an email into another folder:

Click and drag the email from the email list to a folder in the folder list pane.

To move several email at one time:

1. Click the checkbox next to the email you want to move into another folder. To select all email on the current page, click the uppermost check box.
2. Select a folder from the 'Move to Folder' drop-down menu. The selected email will be moved from the active folder into the folder you specified.

 
Note: When viewing an email in its own window, you can select a folder from the 'Move to Folder' drop-down menu, located in the upper right corner. This will automatically move the active email to the selected folder.